Utilising technology to empower the modern worker

Australia’s workforce is rapidly changing. Driven by evolving work practices and disruptive technologies, employees and organisations alike are grappling with adapting to a professional landscape that’s constantly evolving.

Today, workers are more mobile, flexible and autonomous than ever before. Millennials, a demographic that will account for 50% of workers by 2020, represent this shift more than any other group.

Influenced by new technologies and unprecedented standards of education, but bearing the burden of global economic uncertainty, Millennials are more demanding in what they expect of work than their predecessors.

A 2017 report on the Millennial workforce found that workers who fall into this group expect flexibility and know that technology can enable a healthy work-life balance. In the coming years, the workforce will be comprised of people for whom technology is not simply a utility, but a way of life.

From a business perspective, competitive advantage in terms of both output and recruitment will rely on availability and access to the latest technology.

For many organisations, the challenge here lies in utilising technology that can fulfil the needs of a new wave of workers, while continuing to support an older generation of experienced employees who favour simplicity and ease of use over complex functionality.

The right technology in the modern workplace must be able to foster collaboration, drive productivity and enable agile work practices, all within an accessible and user-friendly interface. Let’s take a look at each of these components in more detail.

Agile work practices

The concept of the traditional office has been replaced by fluid work environments where collaborative open spaces, non-routine schedules and a “work from anywhere” philosophy are the norm.

To drive a truly agile, modern workplace, devices need to foster always-on, anytime and anywhere access. Utilising mobile technologies and cloud-based apps will give forward-thinking organisations an edge when recruiting and retaining top talent for whom flexibility is non-negotiable.

Enhanced collaboration

The adoption of remote work has far-reaching implications for collaboration by breaking down hierarchies and enabling people to work together from anywhere in the world. Organisations must capitalise on these possibilities by providing the collaborative environment people need to work together on-the-fly, such as in huddle rooms equipped with interactive solutions.

From a technology perspective, a combination of secure hybrid cloud solutions and collaboration tools will enable teams to easily interact across departments, around the world, and to respond to customer needs in real time.

Greater productivity

In a 2016 Australian survey, 72% of workers said outdated technology harms productivity – a trend that will only be amplified as we become more reliant on technology to do our jobs. The argument for productivity-boosting technology isn’t simply a response to a demanding new workforce – it also makes good business sense.

The right technology in the modern workplace must enable easy multitasking as standard. To stay productive at all times, workers will need 24/7 access to enterprise data from a wide range of personal mobile devices. Bring Your Own Device (BYOD) policies will also be the rule rather than the exception in the modern workplace, with more employees using laptops, tablets and smartphones that they’re familiar with.

Ease of use

Underpinning all these capabilities is a principle that’s been critical since the dawn of technology: user experience. Organisations must recognise the importance of both function and ergonomics to ensure every generation of worker can comfortably navigate a new technology and reap the greatest benefits of use. Ultimately, if the user experience is better, the user will make better use of it.

At Combo, we are proud to partner with HP and Intel® to help you find the right technology mix to support your organisation today and in the future. Get in touch to discuss your needs today.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.